Questions we hear most
If yours isn't here, call or send a message. Please leave out health details.
Do you take my insurance?
We don't contract with insurance companies, so we are out of network with every plan and we don't file claims. We give you an itemized receipt, and a plan that reimburses out-of-network care may pay you back. The plan decides what it covers.
What if I don't have insurance?
Most of our patients don't use it here. You can pay at the visit or join a yearly plan for routine care, and you get a written estimate before any treatment.
Do you accept Medicaid or CHIP?
No. We are not enrolled with Medicaid or CHIP. If you have either, call and we'll help you find an office that is.
Will it hurt?
Some things feel like pressure and some can be tender. We numb the area when it's needed, tell you what to expect and stop when you raise a hand.
How often do I need X-rays and a cleaning?
Your dentist decides, based on your teeth and gums. Many people come twice a year, and some need to come more often.
What is a deep cleaning?
A deeper cleaning below the gumline when the measurements show buildup under the gums. We give you an estimate first.
Do you see children, and from what age?
Yes. Bring a child whenever you'd like for a first look, and bring the whole family; we can book everyone in a row.
What counts as a dental emergency?
Trouble breathing or swallowing, or swelling that is spreading toward the eye or neck, is an emergency: call 911. For a broken tooth or a toothache that can't wait, call us first and we'll find a time to see you.
Do you offer sedation?
No. We numb the area for treatment, and a dentist who provides sedation is the right call if you need more. We can help you find one.
Can I get a written estimate before treatment?
Yes. You can ask for one at any time, and we give one in advance if you're paying without insurance.
Do you speak Spanish?
Not at the moment. We use plain words and take our time, and you're welcome to bring a family member with you.
How do I cancel or change a visit?
Call or text us as early as you can, and we'll find another time. If the roads are bad, call before you leave and we'll move your visit.
Ask for a visit, and bring the family
Send a request and Marcy will call, text or email you back with a time. If you're driving in, tell us where from and we'll book around it.